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Frequently Asked Questions

Is your pottery safe for food, microwave, and dishwasher?+

Yes. All of our glazes are food-safe stoneware glazes fired to cone 10. Plates, bowls, and mugs are dishwasher and microwave safe. Vases are not intended for food.

How long does shipping take?+

Stock pieces ship within 3 to 5 business days from Riverview, FL. Continental US delivery is typically 3 to 7 days after shipping. We do not currently ship internationally.

What if a piece arrives broken?+

We pack carefully but accidents happen. Email a photo to support@claybroussard.com within 14 days of arrival and we'll send a replacement or a full refund.

Do you take custom orders?+

Yes, for sets of four or more matching pieces. Lead time is usually 6 to 10 weeks. Please email the studio with what you have in mind.

Can I visit the studio?+

By appointment, Tuesday through Saturday. Call or email a day or two ahead so we can set aside time.

Are pieces really one-of-a-kind?+

Each piece is hand-thrown, so even within a set there will be small variations in height, weight, and glaze. We think of that as a feature, not a flaw.

Do you offer gift cards?+

Yes, in $50 and $100 amounts. Email us and we'll send a digital card with your message.

What payment methods do you accept?+

Major credit cards through our order email, and Zelle or check for studio pickups.

Didn't find your answer? Send us a note.